Net Promoter Score
Constantly calculating, evaluating and learning from our clients and candidates.
What is NPS?
Net Promoter Score (NPS) is a widely recognised metric used to gauge customer satisfaction and loyalty. At Neemar Search, our NPS score serves as a testament to our professionalism, dedication, and connectivity within the sectors we serve.
Creating Exceptional Customer Experiences
Average market NPS: +43
+93
Our Client NPS
+83
Our Candidate NPS
Why is NPS Important?
NPS is important because it provides valuable insights into how satisfied our customers are with our services and how likely they are to recommend us to others. By actively monitoring and displaying our NPS score, we demonstrate our commitment to transparency and accountability.
It also allows us to identify areas for improvement and implement strategies to enhance the overall customer experience. We take pride in our NPS score, as it reflects our ongoing efforts to deliver exceptional service and build lasting relationships with our clients.
NPS Score Calculation
At Neemar Search, transparency is essential to us. That's why we believe in openly sharing how we calculate our satisfaction score, ensuring full transparency and accountability.
As a dynamic and evolving business, we regularly update these statistics to reflect our growth and ensure that our customer satisfaction rate aligns with our progress.
So, how do we calculate our NPS score? It's simple. We actively seek feedback from all our customers, asking them how likely they are to recommend our search services. This feedback is then used to calculate our Net Promoter Score (NPS), allowing us to measure and continuously improve the quality of our services based on real-time insights from our valued clients.
Our Promise To You
At Neemar Search, we are committed to providing unparalleled expertise and dedication as your executive search partner.
With a primary focus on executive leadership, we excel in our field. We boast extensive experience, a vast network, and a solid reputation within the sector. Our deep understanding of the housing industry enables us to deliver tailored solutions that meet your unique needs.
We're more than just a search partner; we're dedicated to continuous learning and refinement of our processes. With over a decade of experience in the housing sector, Neemer brings invaluable insights to the industry and a proven track record of success in building leadership teams for leading housing associations.
From our inception, driving change has been at the core of our philosophy. This commitment permeates every aspect of our work, ensuring that we remain proactive, adaptable, and innovative in our approach to senior leadership recruitment.
Are You Looking For Your Next Executive Search Partner?
With Neemar Search, you can trust that we will always strive to exceed your expectations and deliver transformative results for your organisation.
Discover our expertise in executive, non-executive, and interim recruitment, tailored to elevate your leadership team and positively impact the housing sector. Contact us today for more insights and inquiries, or explore our housing collective newsletter for regular industry updates.
Get in Touch
Are you interested in delving deeper into our areas of expertise, initiating a dialogue, or exploring potential collaboration opportunities? Take a moment to fill out the form provided, and we will contact you within 24 hours.
- info@neemarsearch.com
- 07384717939